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Privacy Policy

This Privacy Notice (“Notice”) explains what personal data we collect when you use our website www.vicgroup.ch (“Website”), for what purposes and how we use it.

Your personal data includes any information about you that identifies you or allows you to be identified (“Personal Data”). Data processing means any treatment of Personal Data such as collection, conservation, storage, adaptation, use, transfer, disclosure, etc. (“Processing“). References in this Notice to “VIC Group”, “we” or “us” are reference to VIC Group SA.

  1. The Data controller

VIC Group SA is responsible for the processing of your personal data under this Notice and acts as the data controller. If you have any concerns about this Notice or the Processing of your Personal Data, you can contact us at the following address:

VIC Group SA, Rue du Mont-Blanc 4, 1201 Geneva, Switzerland, +41 22 703 58 58, contact@vicgroup.ch

  1. Personal Data we process

Personal Data we process about you includes: 

  • technical information when you use our Website (e.g. your IP address, browser, device);
  • your contact details (e.g. name, address, phone number, email address, date of birth);
  • additional information relating to your visit to the Website;
  • information relating to materials and communications we send to you electronically (for example, newsletters);
  • additional information provided to us in the course of providing our services to you (e.g., information to process your requests, about your communication with us by telephone, chat or email);
  • any other information relating to you which you may provide to us.

We primarily collect this information when you interact with us or sign up to receive information. We may also collect Personal Data from other sources, for example through publicly accessible sources.

  1. Purposes and legal basis of the Treatment

We process your Personal Data:

  • to communicate with you when you contact us;
  • to provide or improve our services, including Personal Data of others provided to us or collected by us on behalf of our clients, for example processing identification information in connection with our Website, for financial and administrative purpose and for user relationship management (e.g. newsletter services);
  • to provide and improve our Website, including monitoring and evaluating its use;
  • to provide customer care and our services, including by sending alerts, updates, and newsletters;
  • to comply with our legal, regulatory and risk management obligations, including establishing, exercising or defending claims.

We process your Personal Data for these purposes to perform a contract (i), for the establishment, exercise or defence of legal claims or proceedings (ii), to comply with legal and regulatory obligations and requirements (iii) or for legitimate interests (iv), and/or based on your consent (v).

  1. Data transfer

We may share your Personal Data with trusted third parties including:

  • service suppliers (e.g. IT/hosting/payment service providers);
  • other parties (e.g. lawyers, consultants, auditors).

In addition, and where necessary, we may be required to disclose your Personal Data to comply with legal or regulatory requirements, for example because of a decision by a court or a public authority, or if it is necessary for us to comply with legal or regulatory requirements.

Some of these recipients may be located in Switzerland or abroad, including in countries that do not provide the same level of protection as Swiss law and/or EU law. Before we do so we will implement appropriate measures to protect your Personal Data, for example by requiring the recipient to agree to data processing agreements.

We do not disclose your Personal Data to other parties who may use it for their own purposes, including third party marketing.

  1. Cookies, tracking, targeting and third-party social plugins 

Our Website uses cookies to improve your experience on our website and to provide you with relevant and tailored content. Cookies are small text files that are stored on your computer when you visit the website, either temporarily or permanently. The purpose of cookies is in particular to analyze the use of the website for statistical purposes and for continuous improvement. 

Cookies can be deactivated at any time in the settings of your web browser, either partially or completely. By deactivating cookies, some features of our Website may no longer be available. 

We also use various tracking and targeting tools, including analytic services. We are not responsible for the processing by these third parties. If you wish to lean more about on how these parties process your Personal Data, please see their own privacy policies.

Our Website use Google Analytics, a web analytics service provided by Google LLC, USA that tracks and reports on the manner in which our Website is used. It creates pseudonymized usage profiles and by the use of cookies. Cookies collect information about your use of the Website, such as the browser/type version, used operating system, the pages visited, the IP address or the time spend on the websites.

You can prevent the collection of data generated by the cookie related to your use of the website and the processing of this data by Google by downloading and installing a browser add-on.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection of data by Google Analytics by clicking on this link. An opt-out cookie will be set which will prevent the future collection of your Personal Data when you visit this website. The deactivation cookie is only valid on this browser and only for our Website and is stored on your device. If you delete the cookies in this browser, you must reinstall the deactivation cookie.

  1. Storage of your Personal Data

We store your Personal Data for as long as it is necessary for the purposes for which the data is collected, and as long as we have a legitimate interest in keeping Personal Data, for example to enforce or defend claims or for archiving purposes and IT security. We also retain your Personal Data as long as it is subject to a legal retention obligation.

  1. Data security

We use various technical and organizational measures to help protect your Personal Data from unauthorized access, use, disclosure, alteration or destruction and to ensure an adequate level of protection and security of your Personal Data when Processing.

  1. Your rights

You are entitled to:

  • ask for details of the Personal Data we hold about you and how we process it and to receive a copy of your Personal Data;
  • have your Personal Data rectified or deleted and to restrict our Processing of that information;
  • withdraw your consent (to the extent that the Processing is based on your consent). Please note that even after you have chosen to withdraw your consent, we may be able to continue to process your Personal Data to the extent required or permitted by law; 
  • lodge a complaint in relation to the Processing of your Personal Data with a local supervisory authority, in Switzerland with the Federal Data Protection and Information Commissioner.

We need to ensure that your Personal Data is accurate and up to date. Therefore, if you wish to exercise your rights or if there are any changes to the Personal Data you have shared with us, please contact us via the channels indicated above.

  1. Amendments to this Notice

This Notice may by amended at any time without advance notice, in particular if we modify our Processing or if a new legislation becomes applicable. In principle, the Notice currently published at the beginning of the Processing applies.

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